Returns and Refunds
Notify Us By Email
Tell us within 3 days if you intend to return the plant or product.
Return the Plants
Return the plant or product to us within 14 days of delivery.
Recorded Delivery
Please pay for recorded delivery by a courier of your choice.
Plant Condition
We must receive the plant or product in the condition you received it in.
Replacement or Refund
We will replace or refund you the full value of the plant or product.
Assess & Learn
Every return goes through a thorough inspection to ensure we learn from any issues.
